Deep Dive
The Problem and Solution
Bassem opens by posing a question: what if you could have an AI employee handling customer service around the clock? He presents Speedli, an AI-powered app available on Google Play and the App Store, as the answer. The app goes beyond simple chatbots by functioning as an actual sales team member who responds to customers 24/7, understands multiple dialects, and handles both text and voice messages. It's not just reactive customer service — it actively sells and persuades potential buyers.
The Fahim Feature
The standout feature is Fahim, Bassem's term for an AI customer service agent you create and connect to your Facebook page or Instagram account. This agent works nonstop, responding to inquiries, engaging customers in discussion, understanding images and audio, following up with prospects, and closing sales. Critically, Fahim filters customers by intent — routing high-intent buyers to you directly while continuing to nurture and persuade uncertain prospects until they're ready to buy.
Getting Started
Bassem directs viewers to download Speedli from their app store and visit speedli.ai (he notes the exact URL in the description) for tutorials and documentation. The app offers additional features beyond the Fahim model that he doesn't detail in this short spot, but the core pitch is clear: an AI-powered sales assistant that generates data on each customer and systematically moves them down the funnel.